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for mother & daughter 

Mini & Mum

hats & dresses

Terms & conditions

Special packaging option:
Please note, that all of the items are packed in a red paper bag with Mini&Mum logo and don't need additional packaging fee.
We can also provide you with a special packaging available on request. Great idea for a present. Unique Mini & Mum box for only 25€.
Please note, we are adding one carrier bag for free to each order. Our red paper carrier bag includes rope handles and Mini & Mum logo:

Contents ownership:

All illustrations, designs, icons, graphics, photographs, images and any other element that forms a part of the web page are exclusive property of Mini&Mum. All elements of this web page are designed for the purpose of offering the sale of products identified by the brand name Mini&Mum. The copying or usage of said elements does not involve the transfer of any rights. This means that the reproduction, publication, transmission, modification or distribution of any element on this web page is strictly prohibited.
Product description:
Mini&Mum has made a special effort to ensure that the item colours are as close to the actual colour as possible. Although, the item colour that appears on screen may vary depending on the quality of the computer monitor. Because of this Mini&Mum cannot guarantee that the colour appearing on your screen is exact. Special offers, promotions or discounts will be valid until the indicated date or until stocks last.

Please note, that the item you are buying is mentioned in the ''product description'' section. When the picture shows a hat and a dress, but the product description says it's a hat, it applies to a hat only. It means you are paying only for a hat. The dress must be purchased separately. The reason why we sometimes add a photo of a dress along with a hat is for display purposes only.
The same rule applies to mannequins. When the picture shows a dress (or a hat) on a mannequin, it means you are buying only a dress (or a hat). You can not buy a mannequin. 

All of the dresses for girls have a lining. All of the dresses for mothers are without lining.

All of the mannequins for girls are wearing size 3, except a couple of photos, when it is clearly mark otherwise then.

All of the mannequins for women are wearing size S, except a couple of photos, when it is clearly mark otherwise then.

Returns policy:

Thank you for purchasing Mini&Mum product. We hope you will be delighted with your purchase, but in the event that you wish to return the product, please be sure to repack it correctly. We would respectfully remind you that you are responsible for the care of the product (especially hats) whilst in your possession. If the product is damaged due to your failure, then you will be responsible for the damage.

We will accept item(s) provided they are returned as new, i.e. are unworn and have been returned with the original packaging, including tags, within the time limits set out below. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
For the purposes of hygiene reasons, hats must be tried on over a cloth. If a hat is tried without a cloth, it can be stain by make-up. This return will be denied and the item will be send back to you.

Please be advised that the cost of return an item to us is paid by you.

Don’t forget to request proof of shipping for your records.
We ask that you return your items to us within 14 days of receiving them.

Exchanges:
Exchanges can only be accepted for the same item(s) in a different size, subject to availability and will only be made once we have received the returned item(s). We cannot reserve any items for an exchange. Please be advised that the cost of return an item to us and the cost of resending an item to you is paid by you.
Receiving a refund:
Refunds will be made to you within 30 working days of the cancellation date of the order (for items not shipped) or from when the returned item(s) are received by us.  The refund will be credited to the same account that was used at the moment of purchase.

Cost of delivery:

Please remember that the total cost of items in your basket is not final. The delivery charges (and sometimes customs) need to be paid. The delivery will be estimated for each order separately. The cost of delivery for each country vary, and each item different in sizes. The dresses are easy to pack, while the hats can not be transported flat:) It means that after you pay for your shopping we will contact you again with delivery cost. The average cost of delivery a dress to Spain will be 20€ and a hat to Italy will be 50€ .
We will send you an email with delivery cost. Your email is requested when paying through PayPal. 
If we contact you with delivery cost and you don't agree (and you don't want to organize a transport by yourself), we will give you your money back.
There is no option of collecting an item in person.

Please remember about custom fees while you order to a country outside EU (for example USA). Custom fees are paid by you. As an example the breakdown of customs could be as follows: If you pay 200
€ for a dress, you have to add transport cost to USA 40€ and from this total amount 240€ (item + transport) you have to pay customs 40€. So the total amount is 280.
The above calculation is only an example. We don't guarantee that the total amount for a 200
dress ordering to USA will be 280€. This is because custom charges vary in every country and depend on many factors.  
You may choose to organize your own delivery arrangements.

Countries we are delivering to:

We also don't deliver to certain countries.
The list of countries we are delivering to:
Aland Islands
American Samoa
Andorra
Anguilla
Antigua & Barbuda
Argentina
Aruba
Australia
Austria
Bahamas
Bahrain
Belarus
Belgium
Belize
Bosnia and Herzegowina
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Canada
Cayman Islands
Chile
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Holy See
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Ireland
Isle of Man
Israel
Italy
Japan
Jersey
Jordan
Kazakhstan
Korea, Republic of
Kuwait
Kyrgyzstan
Latvia
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Malta
Monaco
Montenegro
Netherlands
New Zealand
Norway
Oman
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
San Marino
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Turkey
United Arab Emirates
United Kingdom
United States
Venezuela


We are sorry to inform that we don't deliver yet to:
Afganistan
Albania
Algeria
Angola
Antarctica
Armenia
Azerbaijan
Bangladesh
Barbados
Benin
Bhutan
Bolivia
Botswana
Bouvel Island
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Central African Republic
Chad
China
Christmas Islands
Cocos Islands
Colombia
Comoros
Congo
Cook Islands
Cote d'Ivoire
Cuba
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
Falkland Islands
Faroe Islands
Fiji
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Ghana
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and MsDonald Islands
Honduras
Iraq
Jamaica
Kenya
Kiribati
Korea, Democratic People's Republic of
Lao
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Madagascar
Malewi
Malaysia
Maldives
Mali
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands Antilles
New Caledonia
Nicaragua
Niger
Nigeria
Niue
Norfolk Islands
Northern Mariana Islands
Pakistan
Palau
Palestinian
Panama
Papua New Guinea
Pitcairn
Reunion
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Solomon Islands
Somalia
South Georgia and the South Sandwich Islands
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvaly
Uganda
Ukraine
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Vietnam
Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe