Terms & conditions
We can also provide you with a special packaging available on request. Great idea for a present. Unique Mini & Mum box for only 25€.
Please note, that the item you are buying is mentioned in the ''product description'' section. When the picture shows a hat and a dress, but the product description says it's a hat, it applies to a hat only. It means you are paying only for a hat. The dress must be purchased separately. The reason why we sometimes add a photo of a dress along with a hat is for display purposes only.
The same rule applies to mannequins. When the picture shows a dress (or a hat) on a mannequin, it means you are buying only a dress (or a hat). You can not buy a mannequin.
All of the dresses for girls have a lining. All of the dresses for mothers are without lining.
All of the mannequins for girls are wearing size 3, except a couple of photos, when it is clearly mark otherwise then.
All of the mannequins for women are wearing size S, except a couple of photos, when it is clearly mark otherwise then.
Thank you for purchasing Mini&Mum product. We hope you will be delighted with your purchase, but in the event that you wish to return the product, please be sure to repack it correctly. We would respectfully remind you that you are responsible for the care of the product (especially hats) whilst in your possession. If the product is damaged due to your failure, then you will be responsible for the damage.
We will accept item(s) provided they are returned as new, i.e. are
unworn and have been returned with the original packaging, including
tags, within the time limits set out below. Returns that are damaged,
soiled or altered may not be accepted and may be sent back to the
For the purposes of hygiene reasons, hats must be tried on over a cloth. If a hat is tried without a cloth, it can be stain by make-up. This return will be denied and the item will be send back to you.
Please be advised that the cost of return an item to us is paid by you.
Don’t forget to request proof of shipping for your records.
We ask that you return your items to us within 14 days of receiving them.
Cost of delivery:
We will send you an email with delivery cost. Your email is requested when paying through PayPal.
If we contact you with delivery cost and you don't agree (and you don't want to organize a transport by yourself), we will give you your money back.
There is no option of collecting an item in person.
Please remember about custom fees while you order to a country outside EU (for example USA). Custom fees are paid by you. As an example the breakdown of customs could be as follows: If you pay 200€ for a dress, you have to add transport cost to USA 40€ and from this total amount 240€ (item + transport) you have to pay customs 40€. So the total amount is 280€.
The above calculation is only an example. We don't guarantee that the total amount for a 200€ dress ordering to USA will be 280€. This is because custom charges vary in every country and depend on many factors.
You may choose to organize your own delivery arrangements.
Countries we are delivering to:
The list of countries we are delivering to:
Antigua & Barbuda
Bosnia and Herzegowina
British Indian Ocean Territory
Isle of Man
Korea, Republic of
United Arab Emirates
We are sorry to inform that we don't deliver yet to:
Central African Republic
French Southern Territories
Heard and MsDonald Islands
Korea, Democratic People's Republic of
Libyan Arab Jamahiriya
Northern Mariana Islands
Papua New Guinea
Saint Kitts and Nevis
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sao Tome and Principe
South Georgia and the South Sandwich Islands
Svalbard and Jan Mayen
Syrian Arab Republic
Trinidad and Tobago
Turks and Caicos Islands
United States Minor Outlying Islands
Wallis and Futuna